Open, Safe and Thriving Through Covid
Heroik’s mission is to guide leaders in the Hospitality industry to keep their doors open, operations safe and compliant, and adapt to the changing market to ensure they profit and thrive even through the COVID Crisis. Heroik offers expertise, content, live workshops, service offerings, and development programs regarding compliance recommendations, how to differentiate their Customer Experience during the COVID crisis, as well as the innovative tools to engage, personalize and deepen the customer relationship.
Years in Business
Pillars of Focus
Ways to Engage
HOSPITALITY Consulting Offerings
Heroik offers B2B consulting services, custom learning and development programs, content programs for internal education and external thought leadership.
5 Ways to engage
Pre – Audit Analysis
Third party audits require compliance with federal regulatory agencies. If your organization has an audit scheduled or you know an audit is on the horizon, we can help you prepare ahead of time to make sure your records are up to date and ready for inspection. Our team can ensure you’re prepared to maintain operations as usual. We can also represent your organization to the auditing entity.
OSHA, FDA and the Health Department have very comprehensive standards with which every organization must comply. Our highly qualified team systematically analyzes compliance to identify deficiencies and determine where corrective actions or improvements are necessary. The team will review all aspects of the internal training program for adequacy of content, frequency of training, and effectiveness of training. We provide a comprehensive analysis for consideration.
Cost & Innovation Analysis
Through a proactive financial and menu review, we can help determine how to meet projected goals, innovate on menu items for cost savings and implementation. Evaluation and training.
Innovation & Technology Integration
Evaluate existing technology, procedures, and services that are deployed or anticipated. Recommendations include incorporating speed, convenience, safety and innovation of offering. We deal with ideation, concept creation, development, implementation / execution, and change management.
As a team, we’ll guide you through a discovery process evaluating your needs and develop a scope of work that meets your goals and objectives. Together, we’ll determine a plan of action, creating the best collaborative approach to implementation.
We put in the thinking time with you to develop strategies and plans that are workable. This is the hard work that most organizations avoid.
assessment & analysis
We work to address core, root problems, not alleviate symptoms. Find the drip, fix the leak. This means getting real and raw about deep issues.
OVERWATCH & management
We advise and provide overwatch on projects and teams you’re working with, to ensure they’re on task and things are humming the way they ought to.
Coaching & training
We have many multidisciplinary, adaptive skills to impart on leaders and teams. We offer Coaching & training for executive clients & teams who have earned the right to wield new powers.
5 PILLARS OF FOCUS
MEDIA, HOSPITALITY & ENTERTAINMENT
HIGH PERFORMANCE (LIFESTYLE & PRODUCTIVITY)
WHAT TO EXPECT
First and foremost you can expect that our efforts together are all collaborative, and they require that you and your team are committed to your declared goals, our shared project, and the formidable work in between.
We make the seemingly impossible possible. As a guide and sherpa, we make the path easier, but greatness is still a challenging journey to the top, and it’s not for most.
We WILL Do the Formidable Work.