Open, Safe and Thriving Through Covid

Hospitality CONSULTING

Heroik’s mission is to guide leaders in the Hospitality industry to keep their doors open, operations safe and compliant, and adapt to the changing market to ensure they profit and thrive even through the COVID Crisis. Heroik offers expertise, content, live workshops, service offerings, and development programs regarding compliance recommendations, how to differentiate their Customer Experience during  the COVID crisis, as well as the innovative tools to engage, personalize and deepen the customer relationship.

17

Years in Business

5

Pillars of Focus

432

Projects

5

Ways to Engage

HOSPITALITY Consulting Offerings

 

Heroik offers B2B consulting services, custom learning and development programs, content programs for internal education and external thought leadership.

Engagement Options

5 Ways to engage

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1.

Pre –  Audit Analysis

Third party audits require compliance with federal regulatory agencies. If your organization has an audit scheduled or you know an audit is on the horizon, we can help you prepare ahead of time to make sure your records are up to date and ready for inspection.  Our team can ensure you’re prepared to maintain operations as usual.  We can also represent your organization to the auditing entity.

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2.

Compliance Consults

OSHA, FDA and the Health Department have very comprehensive standards with which every organization must comply.  Our highly qualified team systematically analyzes compliance to identify deficiencies and determine where corrective actions or improvements are necessary.  The team will review all aspects of the internal training program for adequacy of content, frequency of training, and effectiveness of training.  We provide a comprehensive analysis for consideration.

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3.

Cost & Innovation Analysis

Through a proactive financial  and menu review, we can help determine how to meet projected goals, innovate on menu items for cost savings and implementation.  Evaluation and training.

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4.

Innovation & Technology Integration

Evaluate existing technology, procedures, and services that are deployed or anticipated.  Recommendations include incorporating speed, convenience, safety and innovation of offering.  We deal with ideation, concept creation, development, implementation / execution, and change management.

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5.

Custom Engagement

As a team, we’ll guide you through a discovery process evaluating your needs and develop a scope of work that meets your goals and objectives.  Together, we’ll determine a plan of action,  creating the best collaborative approach to implementation.

OUR PROCESS

strategic planning

We put in the thinking time with you to develop strategies and plans that are workable. This is the hard work that most organizations avoid.

assessment & analysis

We work to address core, root problems, not alleviate symptoms. Find the drip, fix the leak. This means getting real and raw about deep issues.

OVERWATCH & management

We advise and provide overwatch on projects and teams you’re working with, to ensure they’re on task and things are humming the way they ought to.

Coaching & training

We have many multidisciplinary, adaptive skills to impart on leaders and teams. We offer Coaching & training for executive clients & teams who have earned the right to wield new powers.

5 PILLARS OF FOCUS

1.

BUSINESS

2.

TECHNOLOGY

3.

WORLD-CLASS BRANDS

4.

MEDIA, HOSPITALITY & ENTERTAINMENT

5.

HIGH PERFORMANCE (LIFESTYLE & PRODUCTIVITY)

FEATURED PROJECTS

ROSEVILLE LIFESTYLE GUIDE

TACOS REVOLUCION

JUDY’S BREADSTICKS

LAND ON EARTH

WHAT TO EXPECT

First and foremost you can expect that our efforts together are all collaborative, and they require that you and your team are committed to your declared goals, our shared project, and the formidable work in between.

We make the seemingly impossible possible. As a guide and sherpa, we make the path easier, but greatness is still a challenging journey to the top, and it’s not for most.

TOGETHER,

We WILL Do the Formidable Work.

We are here to DTFW – Do The Formidable Work – together with you.

The journeys we offer are not a fit for every business. We work with the select few who are committed to their cause, investing in themselves, their team, and their company, to achieve their goals.

Get In Touch

Contact

Call Us

(916) 426-6690

Visit Us

Folsom, CA 95630

Message Us